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Order Intake Agent

Processing orders like a pro

Received an order by email, PDF, Excel file or scribbled on a beer coaster? The Order Intake Agent reads it, understands it and instantly prepares it in your ERP system.

Processing orders like a pro

WHAT YOU GET OUT OF IT

95% less manual work

Hundreds of orders every week, arriving from all kinds of sources and processed manually — that puts serious pressure on your inside sales team. The Order Intake Agent takes over the repetitive input work, so your team can focus on what actually matters.

Save a massive amount of time

Processing a single order manually can easily take ten to twenty minutes. Opening attachments, looking up product codes, copying data, checking everything and doing it all over again. The Order Intake Agent does the same work in seconds — and without typos.

Scale without hiring extra staff

Can your team no longer keep up with incoming orders as your business grows? With the Order Intake Agent, your processing capacity scales alongside your growth, without needing to expand your inside sales team.

ROI within months

In most cases, the Order Intake Agent pays for itself within just a few months. And because the agent learns from every order, it becomes capable of handling increasingly complex cases over time.

Let your best employees focus on the work they truly enjoy

Use the Order Intake Agent for the repetitive manual tasks.

Karsten Marijnissen

Karsten Marijnissen

Field CTO

SEE IT IN ACTION

See how it works

In this video, Sijf explains how the Order Intake Agent works and what it can do for your business.

ERP integration

Fast and error-free

Multiple input sources

Intelligent processing

ORDER INTAKE AGENT

Every order, handled

Orders arrive through every channel imaginable: one customer emails a PDF, another sends an Excel file, and every now and then you still receive a scanned handwritten form from the nineties. Your team works through them every day, manually entering everything into your ERP system and hoping no typing mistakes slip through.


The Order Intake Agent thrives in exactly that kind of chaos. It reads every incoming message and attachment, regardless of format, and automatically extracts products, quantities, customer details and delivery addresses. It then validates everything against your product catalogue, CRM and customer-specific agreements such as discounts and minimum order quantities. Everything correct? The order goes straight into the ERP system and the customer receives a confirmation automatically. Is the agent unsure about something? Then it hands the case over to an employee, with the exact uncertainty clearly highlighted.


The Order Intake Agent is a game changer for manufacturers, wholesalers and logistics companies that process large volumes of orders in constantly changing formats. Anywhere manual order entry has become a bottleneck holding back growth, this agent makes the difference.

A SOLID APPROACH

Under the bonnet

The Order Intake Agent combines document intelligence, AI reasoning and system integrations into one orchestrated workflow. Every incoming order is analysed step by step, validated against your business logic and prepared for automatic processing.


Document understanding

The agent reads incoming emails, PDFs, Excel sheets, scanned documents and other file types using OCR and AI-powered document understanding. It recognises products, quantities, customer information and delivery details automatically.


Validation against your business rules

Every extracted order is validated against your ERP, CRM and product catalogue. The agent checks product codes, pricing agreements, discounts, minimum order quantities and delivery conditions before anything gets processed.


Smart exception handling

When information is incomplete or unclear, the agent does not guess. Instead, it flags the uncertainty and routes the order to the right employee with clear suggestions and context.


Direct ERP processing

Once validated, the order is automatically prepared or created directly inside your ERP system. Confirmation emails and follow-up actions can also be triggered automatically.


The Order Intake Agent runs on our AI Building Block, making integrations with ERP systems, product databases, CRMs and document flows effortless.

Nick Schurink

Ask Nick

Nick Schurink

Business Development

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